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When You're Out of Quality,
You're Out of
Business
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Education:
MBA and PhD
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Credentials:
• Six Sigma Black Belt
• Outstanding Alumni Award
from Marquette University
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Membership:
• American Society for Quality
• American College of Healthcare Executives
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Professional Business Consulting
Rely on a quality business consultant in Milwaukee, Wisconsin, for healthcare expertise. At Diane Bergschneider Incorporated, the necessary tools and techniques to create better process and work systems are offered that lead to greater customer satisfaction and bottom line improvement. With more than 20 years of experience, Diane offers a wide range of administrative compliance services and expertise.
Contact her today to discuss your healthcare business needs. |
  
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Quality Tools and Techniques
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Accreditation/Certification
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- Improve your Bottom Line
- Increase your Cost Savings
- Decrease your Process Variations and Waste
A Toolbox using Six Sigma, Kaizen, 5S, Ishikawa, PDSA, and Control Charts.
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Document Preparation/Management
- NCQA, URAC, and JCAHO
- QIO and QIO-like Certifications
- UR Certifications/Private Review Agent
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QIA/QIP/PIP Special Documents
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Baldrige Business Model
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Create Project Documents to satisfy a variety of contract compliance and regulatory requirements. These may include internal compliance needs as well as for external reporting.
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- Assist with self-assessments using Baldrige criteria
- Coach for quality award processes
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Business Writing
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Custom Projects
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- Develop health plan policies for HIPAA & various regulatory compliance requirements: state and federal
- Develop formal documents for Managerial Decision Making (Business Cases)
- RFPs and RFIs
- Pandemic Response Plans
- Hospital Emergency Room Redirect Quality Plans
- Business Plans
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- Process Audits
- Satisfaction Survey Analyses
- Root Cause Analyses
- Quality Training
- Action Plan Development
- Clinical Decision Support Models
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